Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Luis was awesome and very informative about our units and the life and maintenance of them

Joel Money

Want to give their service tech Caelan Reis for being very knowledgeable with the new and more complex HVAC systems and overall say that this is a very good firm and conscientious group of people to do business with.

John Mann

We had a mini split system installed at our cabin last week, and we LOVE it! Goodbye window units and space heaters!!🙌🏻 Shout out to Trent and the team for taking such good care of us! 😀👏🏻

Joni Curle Nave
MT

They always have done a great job for me. They tend to stay busy so sometimes it may be a little bit of a wait, but if it’s urgent they have worked me in

Martin Thompson

Amazing!! Here’s my story, I’ll TRY to keep this short. I have dealt with more than 10 different companies (carpenters, drywall, flooring, roofing, fence, landscape, heat & air, etc.) in the past 7 years after moving to Arkansas, even big named companies, and Greers Ferry Heat & Air by far is the most professional, prompt, communicative, and thorough out of all of them. PLUS they cleanup when finished! With my heat & air system, it took Caelan of Greers Ferry Heat & Air less than one hour to track down the hidden issue and fix what kept shorting out my system. I had a company from Searcy come out twice within 8 months with a total of about 10 hours split into 4 days, leaving at 11:30PM one night, and $1500 later to tell me lightening was causing my short. It made sense, but didn’t make sense. Why was lightening only affecting my unit and not my neighbors? Three weeks after their last visit the system shorted out again, and it was on a Sunday! I called them in the morning to come back out, left a message, and about an hour later they returned my call. The company said they would be out that afternoon or evening, possibly Monday morning if that was ok with me. I asked if they could come out as soon as possible. Becoming frustrated I began calling other companies. I called Greers Ferry Heat & Air, left a message, and within a few minutes they returned my call and said they would be at my house in an hour and a half. Almost exactly one and a half hours later they arrived. Caelan’s thoroughness found the wire in my outside unit that was shorting out on a copper pipe. I wish I would’ve called Greers Ferry Heat & Air to begin with, would’ve saved me a lot of money. With all that being said, I 100% recommend Greers Ferry Heat & Air to do the job!!

Chuck Bittle
PW

Timely service call. Found the problem quickly and ordered the part. Came back the next day and repaired it. They even noticed the fan wasn’t going when they were leaving and found a wire had vibrated off. Now we know why our electric bill was higher and it burnt up the motor.

Paula Williams
JV

I called in the morning and they came out the same afternoon. It took minutes for them to diagnose and fix the problem. They’ve always responded quickly and performed quality work anytime that we have called them.

John Verser

Very pleased with the service. Andy left no stone unturned until he found and fixed the problem that 3 other companies had overlooked. All they would say, is sorry for your luck but it’s heat pump. Andy saved the day and kept me from freezing 🥶 Would highly recommend.

Suzy Gatlin
BK

Seth was awesome! He was very professional! He was able to diagnose the problem and get us back up and running in a very short time! I would highly recommend Greenstar for anyone needing AC service!

Brandon Kersh
SW

The technician, Anthony Ott, was very thorough and quickly found and fixed the problem with our heat pump. I will definitely use them again. Great service.

Susie Watford