Testimonials

The install/tech guys are troopers. There was a communication snafu at the beginning. But, they got it cleared up and came back and finished strong. Materials prices have doubled (thanks to tariffs), but I feel like we got a good price for our needs. I would recommend Greers Ferry Heat and Air for your needs. They stand behind their work. And the work is quality.

The response was great considering we are in the middle of a sweltering summer!! Anthony was so professional yet personable. He explained everything he found and what he repaired. I have used Greers Ferry Heat & Air before and will continue to call on them for my heating and air needs!

Amazing!! Here’s my story, I’ll TRY to keep this short. I have dealt with more than 10 different companies (carpenters, drywall, flooring, roofing, fence, landscape, heat & air, etc.) in the past 7 years after moving to Arkansas, even big named companies, and Greers Ferry Heat & Air by far is the most professional, prompt, communicative, and thorough out of all of them. PLUS they cleanup when finished! With my heat & air system, it took Caelan of Greers Ferry Heat & Air less than one hour to track down the hidden issue and fix what kept shorting out my system. I had a company from Searcy come out twice within 8 months with a total of about 10 hours split into 4 days, leaving at 11:30PM one night, and $1500 later to tell me lightening was causing my short. It made sense, but didn’t make sense. Why was lightening only affecting my unit and not my neighbors? Three weeks after their last visit the system shorted out again, and it was on a Sunday! I called them in the morning to come back out, left a message, and about an hour later they returned my call. The company said they would be out that afternoon or evening, possibly Monday morning if that was ok with me. I asked if they could come out as soon as possible. Becoming frustrated I began calling other companies. I called Greers Ferry Heat & Air, left a message, and within a few minutes they returned my call and said they would be at my house in an hour and a half. Almost exactly one and a half hours later they arrived. Caelan’s thoroughness found the wire in my outside unit that was shorting out on a copper pipe. I wish I would’ve called Greers Ferry Heat & Air to begin with, would’ve saved me a lot of money. With all that being said, I 100% recommend Greers Ferry Heat & Air to do the job!!

I cannot convey my level of satisfaction here in just a few words. From the first phone call all the way to install was a level of customer service you just don’t see any more. I may have paid more for my mini-split than I wanted to but now it was worth it. The installers were respectful of both me and my home.

The guys were personable and assured me that the new part would be installed. A much improved professional approach with the schedule, name of person coming and letting me know they had finished.

Very fast, dependable and professional service! I can’t thank Trent and Justice enough!

After not receiving a return call from my regular guy, I stopped by Greers Ferry Heat and Air on Friday and spoke to Rance. After explaining my situation, Rance went beyond the call and made sure that we didn’t have to endure the extreme heat over the weekend. The technicians were scheduled and arrived on the same day and resolved the problem quickly and efficiently. Greers Ferry Heat and Air earned my trust and gained a satisfied customer.

The response call was timely, set up a time to come out and check the A/C not cooling. He was very considerate of my time. We agreed on a time for the next morning (Sunday). The technician sent me a text that “he was on his way”. Diagnosed the problem, repaired and explained the problem and showed me the damaged part. I will definitely use this company again. Very impressed.

Great Heat & Air company and have great people working there. 5 stars

We recently worked with the team at Greers Ferry Heat & Air to replace our old unit with a new energy efficient unit. They did not disappoint. Removal of our old units (we had a split unit), Installation of the new Daikin unit and it’s awesome. Very quiet, cools so much better than old unit. Well worth the investment. Thanks Greers Ferry Heat & Air, your team was great to work with and I appreciated the deal you got for us on the unit. Best – David