Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Technician was on schedule. Customer service was very good! I recommend this company for any service you may need. Mine was a thermostat call that I thought needed replaced but was not the case. The technician fixed the issue promptly even in the rain and standing water. Thank you guy’s.
Amazing!! Here’s my story, I’ll TRY to keep this short. I have dealt with more than 10 different companies (carpenters, drywall, flooring, roofing, fence, landscape, heat & air, etc.) in the past 7 years after moving to Arkansas, even big named companies, and Greers Ferry Heat & Air by far is the most professional, prompt, communicative, and thorough out of all of them. PLUS they cleanup when finished! With my heat & air system, it took Caelan of Greers Ferry Heat & Air less than one hour to track down the hidden issue and fix what kept shorting out my system. I had a company from Searcy come out twice within 8 months with a total of about 10 hours split into 4 days, leaving at 11:30PM one night, and $1500 later to tell me lightening was causing my short. It made sense, but didn’t make sense. Why was lightening only affecting my unit and not my neighbors? Three weeks after their last visit the system shorted out again, and it was on a Sunday! I called them in the morning to come back out, left a message, and about an hour later they returned my call. The company said they would be out that afternoon or evening, possibly Monday morning if that was ok with me. I asked if they could come out as soon as possible. Becoming frustrated I began calling other companies. I called Greers Ferry Heat & Air, left a message, and within a few minutes they returned my call and said they would be at my house in an hour and a half. Almost exactly one and a half hours later they arrived. Caelan’s thoroughness found the wire in my outside unit that was shorting out on a copper pipe. I wish I would’ve called Greers Ferry Heat & Air to begin with, would’ve saved me a lot of money. With all that being said, I 100% recommend Greers Ferry Heat & Air to do the job!!
We have been rescued many times by Greer’s Ferry Heat and Air when the seasons change. Excellent technicians and fast service.
Heat wasn’t coming on… condensation pipe blocked. They fixed it Pronto!
Called on Tuesday before Thanksgiving. Were there in less than an hour. Awesome and friendly service.
They come and did a great job I highly recommend them
This team is awesome. I had a same day call out for a AC unit not cooling before a holiday weekend. They came earlier than expected, identified a problem and worked through the issue. Thank you so much for getting us going again.
Want to give their service tech Caelan Reis for being very knowledgeable with the new and more complex HVAC systems and overall say that this is a very good firm and conscientious group of people to do business with.
Quick and courteous!
Very pleased with the service. Andy left no stone unturned until he found and fixed the problem that 3 other companies had overlooked. All they would say, is sorry for your luck but it’s heat pump. Andy saved the day and kept me from freezing 🥶 Would highly recommend.