Testimonials

They come and did a great job I highly recommend them

I cannot convey my level of satisfaction here in just a few words. From the first phone call all the way to install was a level of customer service you just don’t see any more. I may have paid more for my mini-split than I wanted to but now it was worth it. The installers were respectful of both me and my home.

Just in time service as always. I am a life long customer and friend. Anyone looking for HVAC help would be greatly advised to come here first whether building new or honest advice and service for an old unit. This Team simply gets it done based on customer desires. I would call it Custom HVAC. Never knew at first just how lucky I was when I found them.

Great experience and very professional!! Thanks

Amazing!! Here’s my story, I’ll TRY to keep this short. I have dealt with more than 10 different companies (carpenters, drywall, flooring, roofing, fence, landscape, heat & air, etc.) in the past 7 years after moving to Arkansas, even big named companies, and Greers Ferry Heat & Air by far is the most professional, prompt, communicative, and thorough out of all of them. PLUS they cleanup when finished! With my heat & air system, it took Caelan of Greers Ferry Heat & Air less than one hour to track down the hidden issue and fix what kept shorting out my system. I had a company from Searcy come out twice within 8 months with a total of about 10 hours split into 4 days, leaving at 11:30PM one night, and $1500 later to tell me lightening was causing my short. It made sense, but didn’t make sense. Why was lightening only affecting my unit and not my neighbors? Three weeks after their last visit the system shorted out again, and it was on a Sunday! I called them in the morning to come back out, left a message, and about an hour later they returned my call. The company said they would be out that afternoon or evening, possibly Monday morning if that was ok with me. I asked if they could come out as soon as possible. Becoming frustrated I began calling other companies. I called Greers Ferry Heat & Air, left a message, and within a few minutes they returned my call and said they would be at my house in an hour and a half. Almost exactly one and a half hours later they arrived. Caelan’s thoroughness found the wire in my outside unit that was shorting out on a copper pipe. I wish I would’ve called Greers Ferry Heat & Air to begin with, would’ve saved me a lot of money. With all that being said, I 100% recommend Greers Ferry Heat & Air to do the job!!

Heat wasn’t coming on… condensation pipe blocked. They fixed it Pronto!

Timely service call. Found the problem quickly and ordered the part. Came back the next day and repaired it. They even noticed the fan wasn’t going when they were leaving and found a wire had vibrated off. Now we know why our electric bill was higher and it burnt up the motor.

They have serviced my home and are holding up to their warranty. All people I have been talking to this past few months are nice and helpful. They care for their job and make sure I Is done right. I will definitely use them again for my next constructions.

Always professional and good guys!

Excellent service as usual. Anthony is knowledgeable, professional, and pinpointed the problem and repaired my a/c sytem. I’m super pleased with this company. Over the top service from first call to finish!